Mr. Philip Chan is the Head of Wholesale Digital at Hang Seng Bank, leading digital and innovation development within wholesale banking. He oversees the wholesale digital banking strategy, manages customer-facing digital channels, develops cutting-edge features, and integrates emerging technologies into customer journeys. In his role, Philip is committed to driving initiatives that enhance customer experience, improve customer engagement, and increase the adoption of digital capabilities. Moreover, he manages fintech partnerships within wholesale banking, spearheads open banking initiatives, and leverages alternative data to foster innovation in business strategy.
With over 18 years of banking experience, Philip has held various managerial roles in relationship management, financial crime risk control, customer due diligence, customer channels propositions, and digital innovation. He holds a Bachelor of Social Science from The Chinese University of Hong Kong.
